R&D Tax Relief for Information & Communication
The Information & Communication sector is one of the most dynamic and rapidly evolving industries in the UK. From advanced software engineering and digital platforms to telecommunications infrastructure, cybersecurity, and AI-driven systems, this sector continues to push technological boundaries.
With approximately 25% of all R&D tax relief claims coming from Information & Communication businesses, it remains one of the most innovation‑active industries in the country.
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What Qualifies as R&D in Information & Communication?
In this sector, qualifying R&D often appears during day‑to‑day development and technical problem‑solving. Rather than breaking these into many separate categories, here’s a clearer, streamlined overview:
Innovation typically involves:
- Building or improving complex software platforms
- Developing new digital tools,
- automation workflows, or analytics engines
- Overcoming performance limitations in high‑volume systems
- Designing or refining cloud and data infrastructure
- Solving security vulnerabilities or building new authentication methods
- Integrating incompatible systems—including legacy environments and restricted third‑party technologies
These activities qualify when teams must experiment, iterate, or create new technical knowledge that is not easily deducible from existing solutions.
➣ Looking to understand whether your digital or technical project might qualify?
📩 Fill in the enquiry form at the bottom of this page and a specialist will reach out to you directly.
Why Claim R&D Tax Relief?
R&D tax relief can significantly reduce your corporation tax bill or generate cash credits, helping to offset the costs of innovation. The relief supports investments in research personnel, software licenses, consumables, and subcontracted R&D.
With ongoing changes in R&D legislation expanding qualifying expenditures to include digital services like cloud computing and data analytics, many Information & Communication companies are now eligible for even greater relief.
How We Can Help
We work closely with technical leads, software engineers, product teams, and data specialists to uncover the full extent of qualifying work. Because technical challenges are often embedded within wider development projects, we focus on understanding the detail of how your systems function and what makes your work unique.Our support includes:
- Identifying qualifying activities through structured discussions with your team
- Preparing clear, audit‑ready technical reports for HMRC
- Ensuring every eligible cost is captured accurately
- Managing the claim submission and supporting any HMRC queries
Our approach ensures your claim is both maximised and fully compliant.
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To illustrate what R&D looks like in this sector, here’sa real example of a project we supported:
The Challenge: A fast‑growing recruitment technology company needed to build a next‑generation platform capable of performing high‑volume searches, handling unpredictable traffic, and integrating several legacy internal systems—and third‑party systems with limited documentation.
The R&D Work: The engineering team faced multiple technical uncertainties:
- Designing a new search architecture capable of sub‑second response times
- Identifying and resolving unpredictable behaviours in legacy systems
- Running successive iterations of load testing and system modelling
- Developing bespoke integrations for third‑party tools with unstable APIs
We worked closely with the company to document every stage of testing, iteration, and technical decision‑making—ensuring HMRC clearly understood the uncertainties tackled.
The Result: The business secured over £120,000 in R&D tax relief, enabling further investment into platform innovation and expansion.
To see all of our R&D Tax Services, visit our Innovation Tax Reliefs page.
📞 If your company is innovating in Information & Communication or you require assistance in any other areas of tax, contact us using the form at the bottom of this page.
Innovation Tax Relief Service Team
Our Clients Love us
We strive to deliver the best possible service to our clients. It is extremely rewarding to the team to receive positive feedback from clients.
There are times when we can help identify and expedite a tax refund, which are always gratefully received but for the majority of the time we help ensure that our clients remain compliant with their tax obligations and the amount of tax being paid is the correct amount and nothing more.
Always aware of opportunities to reduce taxes.
Excellent quality of work and very responsive to our demands
Exceptional service and patience! We really value the effort and support they have given us as a new start up.
Exceptional turn around time on any questions/problems presented
Exceptionally thorough responses delivered in a very timely manner.
Good advice about the closure of a ltd company, options have been explained in an understandable manner.
I have been Jamie's client for more than ten years and I keep being impressed with his client-centric, solution-orientated and straightforward approach to answering questions. I have not had a single tax question over the years where Jamie could not help in a professional, efficient and also cost-effective manner. This holds true for questions around various different jurisdictions and degrees of complexity. I can wholeheartedly recommend Jamie's services!
I needed some specialist tax advice in respect of a complicated capital reduction demerger, a partial buyout of my company. Without specialist advice the tax hit was going to be huge.
TAP Advisory were recommended to me by my accountant, and my solicitor was also very complimentary about TAP when they found out we would be working with them. Tap's reputation preceded them.
The fees TAP charged were reasonable in my eyes, and small in comparison to the money they saved me, I was VERY grateful for the advice and guidance.
TAP were great to deal with throughout, they kept me in the loop in laymans terms and liaised well with the other professionals looking after my interests.
I could not recommend them enough in respect of their extensive knowledge and experience.
I recently moved to the UK and TAP were very proactive at helping me understand the details of the law and how to reduce my tax exposure, they were also very patient responding promptly to all of my questions - great customer service!
In our company we see our TAP contact very much as one of our team. For example we see him as more of a part time employee than a service provider. To this extent he has always acted into his manner available whenever we need him and on demand. I have never thought of TAP as having other clients (even though I know they have), because the client servicing is amazing.
Personable, communicative and responsive
TAP have always delivered outstanding advice and support.
TAP sought ways to save us tax and made the process straightforward.
The service I have received has been impeccable and I would be glad to recommend your services to friends, family and clients etc. The whole process has been made extremely easy for me since day 1 from my consultation with Robert and then on to the preparation of the CGT Calculations and submission by Sydnie and the Team, all my questions were answered promptly and I was provided all the information I needed, so a big thank you again for your efforts.
They were able to turn a HMRC GBP25,000 tax bill for income received in Germany into a GBP600 refund within a month!
Very clear and concise in explaining tax matters.
Very helpful throughout the process, available to answer one-off questions.
Very thorough and answered my queries.
Always aware of opportunities to reduce taxes.
Excellent quality of work and very responsive to our demands
Exceptional service and patience! We really value the effort and support they have given us as a new start up.
Exceptional turn around time on any questions/problems presented
Exceptionally thorough responses delivered in a very timely manner.
Good advice about the closure of a ltd company, options have been explained in an understandable manner.
I have been Jamie's client for more than ten years and I keep being impressed with his client-centric, solution-orientated and straightforward approach to answering questions. I have not had a single tax question over the years where Jamie could not help in a professional, efficient and also cost-effective manner. This holds true for questions around various different jurisdictions and degrees of complexity. I can wholeheartedly recommend Jamie's services!
I needed some specialist tax advice in respect of a complicated capital reduction demerger, a partial buyout of my company. Without specialist advice the tax hit was going to be huge.
TAP Advisory were recommended to me by my accountant, and my solicitor was also very complimentary about TAP when they found out we would be working with them. Tap's reputation preceded them.
The fees TAP charged were reasonable in my eyes, and small in comparison to the money they saved me, I was VERY grateful for the advice and guidance.
TAP were great to deal with throughout, they kept me in the loop in laymans terms and liaised well with the other professionals looking after my interests.
I could not recommend them enough in respect of their extensive knowledge and experience.
I recently moved to the UK and TAP were very proactive at helping me understand the details of the law and how to reduce my tax exposure, they were also very patient responding promptly to all of my questions - great customer service!
In our company we see our TAP contact very much as one of our team. For example we see him as more of a part time employee than a service provider. To this extent he has always acted into his manner available whenever we need him and on demand. I have never thought of TAP as having other clients (even though I know they have), because the client servicing is amazing.
Personable, communicative and responsive
TAP have always delivered outstanding advice and support.
TAP sought ways to save us tax and made the process straightforward.
The service I have received has been impeccable and I would be glad to recommend your services to friends, family and clients etc. The whole process has been made extremely easy for me since day 1 from my consultation with Robert and then on to the preparation of the CGT Calculations and submission by Sydnie and the Team, all my questions were answered promptly and I was provided all the information I needed, so a big thank you again for your efforts.
They were able to turn a HMRC GBP25,000 tax bill for income received in Germany into a GBP600 refund within a month!
Very clear and concise in explaining tax matters.
Very helpful throughout the process, available to answer one-off questions.
Very thorough and answered my queries.
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